Meet Sheila & Chester Mortensen
Sheila and Chester Mortensen have seen a lot of changes in the more than four decades since they first moved to Williams Lake. They raised their four kids here and now have eight grandchildren. They’ve owned two glass shops, and their second one, Lake City Glass, has been in the community since 1986. It hasn’t been easy, but Sheila and Chester credit their faithful customers for keeping them in business for so long. In fact, some of their customers today are the grandchildren of some of their early Williams Lake customers. They’re passionate about serving the people of Williams Lake, so much so that their 24-hour emergency hotline is staffed by none other than Sheila herself, because offering personal service (even if you call at 3:00 am) is important to her. They always do whatever they can to serve their customers, and Sheila jokes that if they don’t have what someone needs, “we will beg, borrow or steal to get it for them!”
Before moving to Williams Lake in 1972, the Mortensens lived in the Lower Mainland. Chester took his glass training and got his journeyman certificate while Sheila worked in dietary in Langley hospital. But the traffic, stress and hustle and bustle got to them, and Chester, who was a cowboy at heart, decided to look to the interior for business opportunities. They chose Williams Lake because there was a need for a glass service here, and because it had everything you could possibly need, plus great weather and lots of recreational pursuits.
The Mortensens have never had the desire to live anywhere else. They love the outdoors and, particularly enjoy spending time on their 34-foot Double Eagle fishing out of Bella Coola. Of course, they also spend as much time as possible with their grandkids.
Dependable. Available. Innovative.
Lake City Glass is “more than just a glass shop.” Besides being Williams Lake’s ICBC GlassExpress shop and handling your entire glass claim from start to finish, Lake City Glass is also fully equipped to handle all of your residential and commercial glass needs, including windows, doors and overhead doors, railings, security roll shutters and gates, deck covers, solariums, mirrors and mirror closet doors. Lake City Glass also carries a wide range of parts and accessories for most makes of windows and doors, like weather stripping, replacement sealed units, screens window and window films for heat control and security. Lake City Glass services all makes of automatic openers, including Stanley, Beasam, Hunter and Gyro Teck. You can even visit them for a full line of automotive supplies.
Lake City Glass knows that glass emergencies don’t always happen between 9 and 5, so they offer 24-hour emergency service. No matter what time you call, you’ll always talk to a Lake City Glass staff member, not a robot or an answering service.
Lake City Glass is a member of the Williams Lake Downtown Business Improvement Association.
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